Install the AcqClient7.9.2.4 exe by just loading to your machine and double clicking it. Once installed Run the application from your desk top. Click on the tools and then transmit option. Web Setting site address should be set to voyager2.pmg.com.au and no encryption button set. Click the test button - make sure your machine has internet access - to test the connection. If not working please call Support 0421 921 894 or email expedata@pmg.com.au